Sub Pop Mega Mart Return Policy
We want you to be completely satisfied with your purchase from the Sub Pop Mega Mart. If you are not happy with your order, you can return most items in their original condition within 30 days of delivery for a full refund.
Initiate Your Return
Contact our customer service team with your order number and the list of items you wish to return to receive a Return Authorization.
Pack Your Items
Securely pack the items in their original packaging, ensuring that vinyl records and fragile goods are well-protected to prevent damage during transit.
Ship the Package
Affix the provided return label or address the package to our warehouse; we recommend using a trackable shipping service for your protection.
Receive Your Refund
Once our team inspects the returned merchandise, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing